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Nintendo Customer Adventure Island

February 16, 2007 by Foton at 6:26 am • Filed Under Asides 
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I thought this type of service was the stuff of myth and legend: Customer service gone shockingly right. Summary: Family purchases Nintendo Wii on launch day, optical drive deteriorates, Nintendo invites family and the errant Wii to the Nintendo campus for a quick exchange. Screenshots or it didn’t happen? Ha! Photos included.



Comments

2 Responses to “Nintendo Customer Adventure Island”

  1. Heather on February 16th, 2007 12:02 pm

    That’s just freakin’ awesome. I wish more companies had such wonderful customer service.

  2. Chris on February 17th, 2007 8:49 am

    All true. Lots of folks at Amazon in Seattle have gone to the Nintendo CS center or store in Redmond to pick up controllers and nunchucks, cables, and other stuff for their Wiis.

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